Last updated: February 18, 2026
Golem Ops wants you to be completely satisfied with your purchase. All payments are processed by Paddle.com, who acts as the merchant of record for all transactions.
All purchases are covered by a 30-day money-back guarantee. If you are not satisfied for any reason, contact us within 30 days of your purchase for a full refund. No questions asked.
If you are located in the European Union, you have the right to cancel within 14 days of purchase under EU consumer protection law. To exercise this right, contact us at hello@golemops.com within 14 days of your purchase. Paddle, as the merchant of record, processes all refunds in compliance with EU regulations.
You can cancel your subscription at any time through your Paddle billing dashboard. There are no cancellation fees or penalties. Upon cancellation, your service continues until the end of your current billing period.
All refunds are processed through Paddle. Refunds to credit/debit cards typically appear within 5-10 business days. PayPal refunds are processed within 48 hours. The exact timing depends on your payment provider.
To request a refund, email hello@golemops.com or call +1 (341) 217-8383. We aim to respond within 2 business days.
We may update this Refund Policy from time to time. Changes will be reflected by the "Last updated" date at the top of this page.
If you have questions about this Refund Policy, contact us at hello@golemops.com or call +1 (341) 217-8383.